Knowledge is undoubtedly one of a company's most important resources. However, while physical means of production and employees are actively managed in almost every organization, knowledge is often simply available - distributed across countless heads and locations. Strategically, knowledge management is therefore often introduced out of a desire to make knowledge .. .read more
Digital knowledge management based on Microsoft 365 As a modern, owner-managed service company with around 300 employees, impacx services GmbH, headquartered in Kleve, stands for sophisticated customer experience management. In 2022, impacx will become the new umbrella brand (formerly: tel-inform) of the family-owned company founded in 1846. As a digital service provider, ... read more
Following the successful introduction of Microsoft 365 by Fellowmind at Schüco International KG, the Product Lifecycle Management (PLM domain) department at Schüco was looking for a knowledge management solution. They were looking for a tool that would increase efficiency in knowledge management and facilitate the handling of knowledge articles. During the review of various tools, a tip came .. .read more
Proper and modern knowledge management, which can easily grow with your company, is built on three pillars: Appreciation, tools and processes. By tool, of course, we mean the software, the tool with which your entire company works centrally. Since the selection of the right software is elementary for your company, we have ... read more
"SmartStash - I'm in!" It is impossible to imagine Germany's city centers without Kochlöffel, with its snack classics such as grilled chicken or currywurst serving happy guests in around 80 restaurants every day. Kochlöffel GmbH is not only a successful franchise company with around 1000 employees, but also a family business in its 2nd generation. With ... read more
Remote work has now become part of everyday working life, and this trend will continue in the future. The market research institute Gartner, for example, expects mobile working to increase to 48 percent by 2030. It's hardly surprising that this will have an impact on the way we work: According to another study, ... read more
New SmartStash functions In the course of the IMS update for SmartStash, some new features flow into the quality assurance with the release update 1.8. But also the user interface has been partially revised and simplified for use. This includes usability updates of existing web parts, such as page splitting and limiting in MyStash. Brand new, ... read more
Of all kinds of integrated systems, ISO standards and synergy effects Summary: In the fifth episode, Saskia had Klaus-Oliver Welsow - founder and CEO of UWS Business Solutions GmbH - as a guest. In addition to his enthusiasm for digital process and business consulting, Klaus-Oliver is passionate about distilling his own whisky. To get started, Saskia and Klaus-Oliver talk about what ... read more
Before we begin, we would like to ask an essential question: Why are the topics of knowledge management and integrated management system (IMS for short) so often considered separately from each other? Either only one OR the other is talked about. This is also reflected in the project inquiries of the last years, which is why we would like to present our view of ... read more
Why use read receipts? Even if I don't have to adhere to any compliance guidelines in my company, a read receipt or a request can be very useful. Basically, knowledge management is about making information easily accessible to everyone and sharing it with each other. It would be very cumbersome if I, as the author of a - ... read more
With this topic, you could think they've gone crazy! What does news - which is usually only valid for a certain period of time - have to do with knowledge management? Actually more than you might think! Especially in combination. SmartStash offers this feature for several good reasons. First ... read more
What are associated files in SmartStash? Associated files are files that are only used in conjunction with a specific item. These are not managed documents! These files - or let's call them attachments for better understanding - do not have their own panel, through which ... read more
What you need to know about permissions and "managed audiences" in SmartStash You probably already know that a stash may be necessary per department, per location or due to other company structures. Like for example different management areas: Quality Management, Environmental Management or Risk Management. The access to each stash is done by permissions of groups or individual ... read more
After Saskia told us all about the SmartStash Teams app and her love of tidying up in the second episode, she talks to SmartStash product manager Sergio Campisi about the ideal knowledge management process in the third episode, before the fourth episode focuses in particular on the genesis of SmartStash as well as the ... read more
New update, new SmartStash features! Rough overview of the new features of the release update 1.7: Usability improvements Performance improvements Design improvements New functions and features Bug fixes The new NEWS stash (optionally bookable) The news module is the biggest innovation of this SmartStash release. Due to this innovation there are now two types of "stashes": Stash for ... read more
Of digital Konmari, "too much or too little", topics of the heart and cluttered desktops In this episode, it's all about SmartStash's Teams app, special guest Nicole talks about her experiences with the app - personally and in a customer context -, reveals her favorite feature and gives useful tips for dealing .. .read more
SmartStash version update 1.6 - what's new? The slogan of a famous hardware store was once "There is always something to do." - so it is also for us and the continuous development of SmartStash. The highlights of the latest version update 1.6 we have briefly summarized for you here and show these ... read more
The SmartStash Podcast Silke: Hello, welcome to our podcast. I have two experts from Fellowmind here today: Florian, who works for us in sales, and Saskia, who is a Modern Work specialist. We want to talk a little bit about knowledge management today and introduce SmartStash. But before I now ... read more
MyStash on the intranet home page Knowledge management should not take place in a silo but be transparent and accessible to all. So what better place for integration than your company's global intranet portal? If you already have a SharePoint Online intranet (it's worth it!) - then ... read more
SmartStash Version 1.5 Usability Improvements Besides numerous usability improvements, the new version also includes completely new options for the design of the Stash entry pages. To make room for the new designs of the stash overview, the menu bar has been slightly adjusted and we have moved away from the very dominant display of the read ... read more
SUMMARY These are the most important criteria that will help structure SmartStash correctly from the beginning, at a glance. First of all... what content are you mapping? The intended use of your SmartStash environment has a very big impact on how you should plan the structure. Related content should always be mapped into a stash ... read more
SharePoint Online already includes a large amount of features that are very useful for generating and distributing digital content. Why should I use SmartStash as an add-on for SharePoint Online? SmartStash offers a growing set of features that complement SharePoint in all the right places. The management and distribution of ... read more