The SmartStash Podcast - from IMS and Intranet

Our experts talk about why it is necessary to prepare knowledge in a structured way and why knowledge management is relevant for IMS.

Of all kinds of integrated systems, ISO standards and synergy effects

Summary:

In the fifth episode, Saskia had Klaus-Oliver Welsow - founder and CEO of UWS Business Solutions GmbH - as a guest. In addition to his enthusiasm for digital process and business consulting, Klaus-Oliver passionately distills his own whiskey.

To start with, Saskia and Klaus-Oliver talk about what exactly makes a good IMS, why it's worth getting rid of isolated applications and relying on a linked system instead, and where Klaus-Oliver's enthusiasm for this topic comes from. Saskia then talks about how surprisingly emotional people get when it comes to their folder structures and why folder structures are unsuitable for storing documents together. There needs to be a mindchange away from folder structures to a tag system based on metadata.

In this context, Saskia points out the importance of targeted user qualification and, together with Klaus-Oliver, explains why this does not always have to be costly.

Furthermore, Klaus-Oliver outlines the four-layer model that forms the basis of any project to implement an integrated management system and explains what the great advantage of linking knowledge management and IMS systems is and what this has to do with the ISO 9001 standard.

Saskia and Klaus-Oliver then give a preview of what SmartStash users can look forward to in the future and talk about the insane speed of technological change. The episode concludes with Klaus-Oliver's plea for digitization with common sense.

SmartStash Podcast Episode 6 - Knowledge management in the intranet - what is important?

About teams, intranets and the need to prepare knowledge beautifully

Summary:

In the sixth episode, Saskia had Britta as a guest. Before joining Fellowmind, Britta was "on the other side" of intranet migrations and most recently managed the SmartStash and Microsoft 365 rollout at a bank. At the beginning of the episode, Saskia tells us why she is going on tour with SmartStash and at which events she can be seen and heard soon.

Britta first introduces herself and talks about her hobbies and how she is doing at the one-person location in Oldenburg.

Britta then explains how Microsoft Teams and intranets differ, what is suitable for what and why, in her opinion, intranets cannot be replaced by Microsoft Teams alone. Saskia agrees with her and explains why Teams is ultimately just a browser, i.e. a gateway.

Furthermore, Britta reports - as has become a good tradition - about her favorite feature in SmartStash and the SmartStash and Microsoft 365 implementation she recently supervised at the bank. In this context, Saskia and Britta talk about the difficulties people often have in classifying information correctly and why it is so important to prepare information nicely and write it from the user's point of view.

Finally, Saskia explains why knowledge management is always also process and information consulting, and raises the question of the relationship between knowledge management and intranets. Britta explains what speaks against "overly" complex authorization structures and what role a culture of trust plays in the company in this context.

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