Impacx
Customer reference impacx services GmbH

Read why impacx said goodbye to Confluence to implement a customer experience management platform with SmartStash!

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MANAGE KNOWLEDGE NATURALLY

Knowledge management at the cutting edge - seamlessly integrated into Microsoft 365. SmartStash is the ecosystem that makes the knowledge management process easier for everyone involved. With the goal of making valuable corporate knowledge available to the right people - without exception.

  • Integrated

    Available everywhere and seamlessly integrated into the digital workplace - completely without knowledge silos

  • Targeted

    Make information easy to find and proactively delivered to the right target groups

  • Transparent

    Automatic versioning and easy traceability of changes

  • Intuitive

    Create, design, and distribute content to colleagues easily and intuitively

  • Barrier-free

    Access and easily consume from anywhere and with any device

  • Safe

    Technically up to date in terms of security, availability and compliance through Microsoft 365

SmartStash solves typical problems in everyday knowledge management in companies

Do you recognize this scene? There is never time to write things down properly. Maintaining outdated wiki software is exhausting and time-consuming. Different versions of the same instruction or information can move around. It is never clear whether important information is equally available to all employees and whether they find it and thus internalise it.

The dilemma with knowledge

KNOWLEDGE...

... is scattered in many places in small morsels

... cannot be found when you need it

... is not effectively distributed to specific individuals

... is simply overlooked

... is forgotten

EMPLOYEES...

... waste a lot of time trying to find the right information

... do not know which information is current

... are misinformed or not informed at all

... do not have retroactive access to information when it is new

This leads to frustration!

A thirst for knowledge instead of a frustration with knowledge!

  • Unbridled employee motivation

    There is no need to learn how to use SmartStash. The app integrates seamlessly into the Office 365 work routine, which is why acceptance of the new software is much higher.

  • Compliance management

    The optional one- or two-step approval process and tracking of an employee's awareness guarantees adherence to existing compliance requirements.

  • Microsoft Security

    Encryption, data protection, data security, compliance: Microsoft does everything it can to ensure that data is safe in the cloud. There is no safer place for a company's knowledge and information management.

  • Intuitive rights-role system

    The simple and centralized rights-role system allows granular control of who can write, read, approve and configure which area. Without SharePoint admin knowledge.

  • Do not overlook relevant information

    Various display and notification and reminder functions ensure that nothing is overlooked.

  • Knowledge and collaboration

    Integration with Microsoft Teams puts knowledge where employees are and also reduces the inhibition to update information on the fly.

Curious about how SmartStash can help your business?

Simply use the form to request more information about our app. We’d also be happy to show you all its features in a personalized demo—remotely, of course!

What makes SmartStash different?

SmartStash is more than a process-driven file storage system! SmartStash is an integrated knowledge management system that motivates your employees to communicate with each other and share their knowledge. Don't control documents - control information in any form - and keep track of it to make sure it gets to where it's needed.

All functions are geared towards collecting, reviewing, qualifying and consuming knowledge relevant to the company, whether within the team, or with the management system owner.

In addition, SmartStash is based on the modern user interface of SharePoint Online. No other web interface can be so easily and intuitively operated and filled with content without any knowledge of web design.

SharePoint Online already comes with many useful features? That's right. However, these are pure basic tools that only become a real knowledge management platform with a lot of work. SmartStash already brings everything important and much more! See for yourself in the comparison of SharePoint Online without and with SmartStash Add-On.

THE KNOWLEDGE

The circle of "knowers" includes not only customers, but also partners and friends who share our vision: To let knowledge flourish in the company in a natural way!

See for yourself what some of our customers love about SmartStash:

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SMARTSTASH KNOWLEDGE MAGAZINE

September 4, 2025
One stash or many... that is the question here!
SUMMARY Here are the most important criteria to help you structure SmartStash correctly from the start—at a glance. First of all… what content are you organizing? The intended use of your SmartStash environment has a major impact on how you should plan its structure. Related content should always be organized into a single stash
Read post
July 29, 2025
Individual authorizations for articles and managed documents
What You Need to Know About Permissions and “Managed Audiences” in SmartStash You probably already know that one Stash per department, per location, or based on other organizational structures may be necessary. For example, different management areas: quality management, environmental management, or risk management. Access to each individual Stash is granted through permissions assigned to groups or individuals
Read post
May 6, 2025
SmartStash read receipts
Why use read receipts? Even if I don't have to adhere to any compliance guidelines in my company, a read receipt or a request can be very useful. Basically, knowledge management is about making information easily accessible to everyone and sharing it with each other. It would be very cumbersome if I, as the author of a -
Read post
March 25, 2025
Knowledge management in the company
Remote work has now become part of everyday working life, and this trend will continue in the future. The market research institute Gartner, for example, expects mobile working to increase to 48 percent by 2030. It is hardly surprising that this will have an impact on the way we work: According to another study, we need
Read post
February 25, 2025
Knowledge Management vs Integrated Management Systems
Before we begin, we would like to ask an essential question: Why are the topics of knowledge management and integrated management system (IMS for short) so often considered separately from each other? Either only one OR the other is talked about. This is also reflected in the project inquiries of the last years, which is why we would like to present here our view of the
Read post
January 15, 2024
ROI knowledge management
Knowledge is undoubtedly one of a company's most important resources. However, while physical means of production and employees are actively managed in almost every organization, knowledge is often simply available - distributed across countless heads and locations. Strategically, knowledge management is therefore often introduced out of a desire to make knowledge
Read post